Takes a few years for people to realise they are dodgy. Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours after the incident to report the issue. The Members acceptance of these General Terms of Use of the Viagogo Platform allows you (You) to access the Viagogo Platform that serves to bring together Sellers and Buyers and to make transactions on the www.viagogo.com site according to the terms defined below. They STILL are not active. PLEASE CALL ME - DETAILS OF CANCELATION BELOW - I HAVE NOW LOST AROUND $1000 BECAUSE OF U GUYS NOT CALLING - I NEED YOU TO HELP AND PAY ME WHAT I AM OWED! Fixed Price: The Seller sets a price at which they will sell the tickets in line with viagogo's agreement with Paris Saint-Germain . You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by Us, other than a Tax invoice if relevant and if requested by the Buyer and viagogo . This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. This fee will be deducted from your payment. All trademarks are owned by their respective owners.OzBargain is an independent community website which has no association with nor endorsement by the respective trademark owners. Sellers: once your tickets have sold, viagogo charges a service fee. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. Roberta 7252728292 on 18 August 2022 about Viagogo in category Entertainment Company. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. 10 Things Most People Don't Know About anyabraddock. viagogo charge for cancelling sale - Hand.ngo Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. 9 Jun 2022 . If the Seller is required to account for VAT (UK or other) on the sale of the ticket, the Seller should include the VAT (i.e., total) price when setting ticket prices on the website. All tickets were being sold for 80 with a 30 fee on top of each. At no time do We provide the Buyer's payment information to the Seller. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. Jason Ridout, Listing number [protected] We may investigate complaints and violations of our policies. 2.2 Registration. You tried to sell the tickets, a buyer agreed to buy the tickets and then you pulled out "due to unforeseen circumstances"?? 0. Viagogo won't cancel my order MoneySavingExpert Forum 2.8 Payment Authorisation. All rights reserved Privacy Policy | My Account This email was sent by viagogo AG and may contain confidential or privileged information. When asked what happens now as it was for people with learning disabilities so specialist transport & staffing had been arranged and paid for? Cancelling it so close to the event is not acceptable, as explained we are both self-employed and have taken the day off for this event. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. If tickets are not consecutive, then the Seller must create a separate listing. viagogo charge for cancelling sale - oshawanewhome.ca I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. On my account it says that customer support is no longer possible as I have been refunded (see photo attached) Shouldn't someone be keeping track of sales and preventing things like this from happening? On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. Occasionally there may be reasons why the tickets can't be re-listed but it's usually because the event date is too near to allow secure delivery or upload to the buyer. Piggyback tickets may not be sold in the same listing. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments. Login . Not only was my son very disappointed but I have not received the refund and cannot get through to you on any of the phone numbers. Order ID [protected] Be the first to hear about special offers. Please help! The Sellers ticket will be de-activated and a new ticket will be issued and sent to the Buyer in line with the agreement between viagogo and Paris Saint-Germain. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; Thank you for using viagogo! 2.4 Listing. We may investigate complaints and violations of our policies. 6.3 Allocation of Risk. As the concert is yet to happen I wish to have my tickets refunded in full as the full price was kept until it showed up on my bank statement and on my confirmation email, by which time it was too late how do two tickets at 103 each make a total of 283 ? Including any such items constitutes a material breach of these terms and conditions. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. Under no circumstances is viagogo liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on viagogo. You also warrant that you own the tickets and are authorised to transfer or resell the tickets. So why is it my responsibility that the buyer must go to the event having bought the tickets? If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. I was very annoyed by this as there was no warning and to make the situation worse when we went to the concert on Monday the ticket office said they would refuse our tickets because you had sold them for an unacceptable amount and they should have been 30 which is what they were selling then for on the door. You also agree not to separately contact the Buyer at any time for any reason. 2.6 Making an Offer. Sellers who commit to send tickets directly to viagogo are not required to confirm the order. I sent my two platinum tickets for the ICC champions final to viagogo on Thursday after speaking to one of your customer services by courier. 2.10 Collecting Payment. Absolutely no empathy from your customer service agent who put the call down when I asked to speak to management. How do I unsubscribe from your newsletter? Excessive pricing, bad communication & despicable customer service and still no tickets! Purchased x5 tickets for mrs browns boys in cardiff motorpoint arena for 15.6.17 back in october 2016. 0 . 3.4 Indemnity. I called back of which a different agent explained the situation and no tickets were available. When We receive an offer by bank transfer, We will check to see if the bank account is valid. The Seller will be paid 5 - 8 days after event if the delivery of the tickets was successful to the buyer. We are not involved in the actual transactions between Buyers and Sellers. 2.1 Requirements. 1.3 viagogo Guarantee. viagogo charge for cancelling sale - oviedoclean.org This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. 27th May 2017 - I emailed to ask about either a refund or access to new tickets if concert was relocated Once the Buyer finds a matching ticket, the Buyer notifies Us with an "offer" that the Buyer is willing to purchase the ticket. The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. No tickets arrived so on 15.6.17 I rang to be very ridley told there were no tickets available and they had sent an refund & email on 13.6.17 (Of which I never recieved). When We receive an offer by PayPal, We will obtain an authorization from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viagogo. 16/06/2022 . You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) buying and/or selling tickets on this website; (iii) viewing transaction details; and (iv) making use of other facilities that may be provided by this website. 6.4 Release. 7.5 Miscellaneous. viagogo AG is registered in Switzerland, Company No.
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