Wonderful. When I checked in I paid in advance for a one week stay at a special winter rate. We will definitely stay here again if we are in the area! Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! Hotel was clean and had a pleasant clean smell. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. Hotels With Bed Bugs in Colorado Springs, CO About Search Results Sort: 1. We checked into the hotel and the person at the counter was very friendly and personable. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. The room was not very clean. academy hotel colorado springs bed bugsbig sky gift shop missoula airport. I would recommend it if you can handle the unfriendliness of the staff. On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs. Was not really expecting housekeeping but they did come during our 3 day stay. Restaurant is good. Grill/BBQ, Open for: The Garden of the Gods is 7.5 mi away. Try again. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. Friendly and informative front staff. See More Rooms & Suites 01 / 09 (Click on the Red Icon to view detailed bed bug reports. The Hotel has a regular pest control program in place. But this would have been bearable had the staff not been downright snotty and rude. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. The act requires a tenant to promptly notify the tenant's landlord via written or electronic notice when the tenant knows or reasonably suspects that the tenant's dwelling unit contains bed bugs. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. We went back to the area for spring break and decided to stay there again because of the location and price. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, more. Review tags are currently only available for English language reviews. Tenants and landlords - bed bugs in residential premises. The phone in our room did not work so we could not call the front desk to let them know we needed certain items. We stayed here with our two kids. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. Exterminators recommend we use the acronym S.L.E.E.P. I then contacted the BBB. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. I really didn't know about bed bugs at the time. Welcome to Colorado Springs Marriott Stay at our pet-friendly hotel in Colorado Springs, CO Colorado Springs Marriott is reinventing the way you travel with their guest rooms, meeting spaces and state-of-the-art fitness center. I was not told that the rooms all along the hallway we being renovated. This is the version of our website addressed to speakers of English in Canada. The property was run down and the room was awkward and small, especially the bathroom. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Location off highway was amazingly easy. American, We do allow pets and have a designated area for pet friendly rooms. This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. Bar is always amazing! In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We will be back. Built in 2017 as an exclusive couples romantic getaway. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. The Academy Hotel 8110 N. Academy Blvd. Sign up and we'll send the best deals to you. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. It is my hope that you see fit to give us a second chance to win your valuable business back. It is my hope that you see fit to give us a second chance to win your valuable business back. Food was outstanding! These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Select dates to see this property's availability and prices, Food: NEVER again! Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates Pet-friendly rooms are also available. The following reports are from third party sources. There were a lot of families with small children so that made for a very noisy hotel. Copyright 2020 Scripps Media, Inc. All rights reserved. This meant there was furniture being moved men shouting up and down the hall and dogs barking. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Pizza, Icon Color & Report Disclaimer File a new bed bug report at this location Couples in particular like the location they rated it 9.0 for a two-person trip. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. <[emailprotected]edbugregistry.com>. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. NEVER again! Unfortunately, he was the only one during our stay there that was friendly. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! It is a very nice and reasonably priced Hotel. Such a treat! The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos check in was super easy. If the staff was better, the hotel would be an excellent place to stay. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. You can only leave a review within 28 days after check-out. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. Highly recommend. Is there a laundry facility in the hotel? If bedbug cases are increasing locally, health department officials wouldn't know it. Booking.com does not accept responsibility or liability for any reviews or responses. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. I liked the layout for the bathroom area. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Sincerely, John Wilkins/Owner. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! (Click on the Red Icon to view detailed bed bug reports. more. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A nice grill and bar. Bedbugs in room. Bed bugs are small, cryptic and agile, escaping detection after crawling into suitcases, boxes, and belongings. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. Room 238 had bedbugs. There was a line for waffles in the morning only to find out one of the waffle makers had died. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton Thanks! Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. Amazingly clean. Overall the hotel was very nice as was the experience. The indoor pool was great, the bed's were comfortable. To edit a review youve already submitted, contact our Customer Service team. The rest of the staff was very, very rude and it did not feel welcoming. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. All of which have experienced no problems. Sincerely, John Wilkins/Owner. We went back to the area for spring break and decided to stay there again because of the location and price. All staff members were amazing! The post has more than 60,000 views. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike 2. Sincerely, John Wilkins/Owner. Though the lobby is lovely don't let it fool you! These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. WiFi is available in all areas and is free of charge. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. From: The east and west. - Terms of use - Privacy - Disclaimer. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. Kids will love the heated pool. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. Each review score is between 1 and 10. Breakfast staff not so hospitable. This is not a rash, these are bites! Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. This was for the price a grand slam! If the staff was better, the hotel would be an excellent place to stay. The number of extra beds and cribs allowed depends on the option you choose. Server was very nice as well. There is nothing classy about the way this staff treats it's guests. Its an older hotel, but its clean and the free breakfast makes it a must stay. This is not a rash, these are bites! This is the version of our website addressed to speakers of English in the United States. Please see our partners for more details. Travelers may receive a savings voucher when they submit a review. Was not really expecting housekeeping but they did come during our 3 day stay. The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. Service was amazingly efficient. That's how we know our reviews come from real guests who have stayed at the property. Clean and friendly staff room look as if they have been updated. Beautiful little hotel The breakfast was great! Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Something went wrong please try again later. Is the indoor pool heated all year round? Very condescending when protocol had changed since last time we stayed. This hotel was highly-rated for its very comfy beds. Indoor swimming pool. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. They are also responsible for the costs associated with eradicating the unit of the pests. The atrium for the hotel is beautiful. Free public parking is available at a location nearby (reservation is not needed). Owner quickly gave full 11day-scheduled refund without checking the room for himself. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. So what can you do to guard against bringing these bugs home with you the next time you travel? Great location, great amenities. Dinner, Get exclusive access to members-only deals by email. While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. There was a problem loading the reviews. I'm seeing where it says both? There's nothing I didn't like. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. We all have bed bug bites all over us and they are very uncomfortable! The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Ill start with the pros. Check around the edges of the box springs. We've sent you an email so you can confirm your subscription. Breakfast was top notch. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. The pool was nice and warm There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. Overall, okay. "That tells me right there in plain black and white that it's getting worse.". When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Oh, & rooms were almost sound proof! "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. We were told there was a hot tub at the hotel - there was not one. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Taxes and fees that are shown are estimates only. Check under the box spring. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. The bathroom had poop on the toilet when we checked in. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Certain services and amenities may be reduced or unavailable as a result. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". Booked this on a major travel site for an incredibly low price. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. But I could not overlook the bed bugs. I really didn't know about bed bugs at the time. Staff was friendly. Tripadvisor performs checks on reviews. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. All rights reserved. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. The facility was a great experience for the modest price. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Room was a nice surprise- nice size, comfortable beds and chair. If you booked through us and want to leave a review, please sign in first. Unfortunately, he was the only one during our stay there that was friendly. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. Pool area was poorly lit but was heated. So pets or no pets? Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Made to order omelettes! Site content 2006-2019 Maciej Ceglowski The mountain view is stunning. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Lamp didnt have lightbulb. Breakfast buffet daily. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! Nice spacius and clean Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly "We've done $2.5 Million homes. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am They're also applicable regardless of the comment's tone. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. Nice spacius and clean 245 out of 2735 reviews" ", Rating 4 - Poor. This place is such a gem!! This is definitely going to be our go to when spending a night in the Springs. Rooms hallways ,pool area, dinning area. You may either dine in the restaurant or take your breakfast to go back to your room. My friend was sleeping in the bed closer to the bathroom. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing.
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